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Welcome to Pathancrafts ! Enjoy free shipping on orders over Rs. 2000.

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Return and Refund policy

We want you to be fully satisfied with your purchase. If you’re not happy, we gladly accept returns within 14 days of delivery.

Eligibility for Return:
✔️ Item must be unused, unworn, and in original condition
✔️ Must include original packaging
✔️ Proof of purchase (order number or invoice) required

Return Shipping:
• Customers are responsible for return shipping costs.

Return Address:
Pathan Crafts
Makanbagh, Mingora, Swat
Email: ss3462986@gmail.com
Phone: 0346-2986408

Refunds:
• Once we receive and inspect your return, we will issue a refund to your original payment method.
• Please allow 3–5 business days for the refund to reflect.

✅ Shipping Policy

We proudly offer free delivery all over Pakistan and also ship internationally.

📦 Processing Time:
Orders are processed within 1–2 business days after payment confirmation.

🚚 Delivery Times:
• Pakistan: 2–3 business days
• International: 7–15 business days (depending on destination and customs clearance)

📮 Courier Services Used:
We ship via reliable courier partners including TCS, Leopard Courier, and other trusted logistics services.

📬 Tracking:
Once your order ships, you’ll receive an SMS or email with your tracking number.

If you have any questions about your shipment, contact us at:
📧 Email: ss3462986@gmail.com
📞 Phone: 0346-2986408

✅ Terms of Service – Pathan Crafts

Handmade Products

All our products are handmade, so slight variations in design, color, or size may occur. This adds to the uniqueness of each item.
Order Policy

Orders cannot be changed or cancelled after 12 hours of placement. Please review your order carefully before confirming.
Shipping

We offer both local and international shipping. Delivery times may vary depending on your location. Once shipped, you will receive tracking information.
Return Policy

Returns are accepted only if the item is damaged or incorrect. You must contact us within 7 days of receiving your order. The item must be unused and in original condition.
Secure Payments

All payments are processed through secure and trusted payment gateways. We do not store your payment details.

6. Contact
Email: ss3462986@gmail.com | Phone: 0346-2986408

✅ Privacy Policy (Custom & Polished)

At Pathan Crafts, we respect your privacy and are committed to protecting your personal information. By using our website, you agree to the collection and use of information as described below:

Information We Collect

We collect your name, email, phone number, shipping address, and payment details when you place an order.
How We Use Your Information

We use your data only to process orders, ship products, and provide customer support. We do not share your information with third parties except for shipping or payment processing.
Data Security

Your personal information is stored securely. We use trusted platforms and encrypted payment gateways to protect your data.
Cookies

Our website uses cookies to improve your shopping experience. You can disable cookies through your browser settings.
Your Rights

You may request access to your personal information or ask us to delete it at any time.

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